Support Analyst with 2nd Level Treasury Systems Support – FIS Integrity

Support Analyst with 2^nd Level Treasury Systems Support – FIS Integrity

FIS Integrity -Treasury and Risk Management System Support Analyst with 2^nd Level experience.

Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System.

You must have at least 1 to 4 years experience of working with and supporting FIS Treasury and Risk Management System  Integrity.

This is a 2^nd  level implementation and support position.

Operational Platform Monitoring & Treasury Process Assurance

Ensures uninterrupted execution of Treasury‑critical processes and protection of daily cash positioning, payment execution, and cut‑off compliance.

Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes)

 Oversee payment flows across SWIFT, API, EBICS, and bank platforms

 Validate inbound data (bank statements, market data, trade feeds)

 Execute operational runbooks for failed processes and controlled reprocessing

 Perform daily checks and controls including cash position validation and transaction completeness

Incident Management & Treasury Service Continuity

Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations.

 Log, classify, and prioritise incidents in ServiceNow based on Treasury business impact

 Perform structured triage and initial diagnosis

 Resolve standard issues within SLA using approved knowledge base and runbooks

 Escalate complex or cross‑system issues to L3 with full technical and business diagnostic context

 Support major incident management processes and incident bridge calls

Cash, Position & Exposure Data Integrity

Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision‑making, external reporting, and audit processes.

 Validate transaction, position, balance, and exposure data across Treasury systems

 Identify and resolve discrepancies impacting liquidity confidence and risk accuracy

Support reconciliation processes and ensure audit‑ready completeness of financial data

Testing & Release Support with Treasury Assurance

Ensures Treasury readiness and outcome protection for system changes and SaaS releases.

 Support execution of business testing, UAT, and regression testing

 Validate operational outputs resulting from system changes

 Assist in business readiness checks prior to release or cutover

Essential

 2–5 years’ experience in 1st / 2nd Line Treasury systems or financial systems support

 Understanding of Treasury processes (payments, liquidity, settlements)

 Experience with incident management and ITIL processes

 Strong analytical and troubleshooting skills

Desirable

 Experience in FIS Integrity System

 Basic SQL or data interrogation capability

 Exposure to SWIFT, APIs, and integration technologies

 Experience supporting UAT or testing cycles

Qualifications

 Degree in Finance, IT, or related discipline

 ITIL Foundation (preferred)

• Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable
• A proactive attitude and ability to adapt to a hybrid work environment

This will be a hybrid role with 3 days in the office in Central London.

The salary for this role will be in the range £60K - £80K.

Do send your CV to us in Word format along with your salary and availability.